Contact Numbers For Our Team and Emergency Contact Information

Mar 2020

Our offices are now closed and our team are working remotely from their homes.

In line with Government advice, our offices are now closed and our team are working remotely from their homes.

They are available between the hours of 9am to 6pm Monday thru Friday and their contact details are:


SALES

alex@blakestanley.co.uk  /  07436 798296

matthew@blakestanley.co.uk  /  07436 798301

paul@blakestanley.co.uk  /  07436 798300


LETTINGS

timothy@blakestanley.co.uk  /  07483 127156

lilly@blakestanley.co.uk  /  07778 180253

jordi@blakestanley.co.uk  /  07780 292801


PROPERTY MANAGEMENT

alexia@blakestanley.co.uk  /  07778 180297

ash@blakestanley.co.uk  /  07778 180293


Messages and emails received outside of the above-mentioned hours will be responded to the next working day where possible.



IN CASE OF EMERGENCY:

In the event of a gas leak please call Transco on 0800 111 999.  

Should you have a total loss of power please contact UK Power Networks on 0800 028 0247. 

Should your water supply be interrupted please call Thames Water on 0800 714 614.  

If you have suffered from a break in call 101 or contact your local police station. They will record the crime number for insurance purposes and also be able to help organise an emergency locksmith.


If BlakeStanley are the managing agents for your property and you have a genuine out of hours emergency, please contact our out of hours contractors:

Ted Hope (Gas Safe) 07931 404722 

Candofix 07845 083841 or 07889 685130


Please note only the below issues are classed as an emergency:

- Blocked or totally unusable WC if only one in dwelling (Ted Hope or Candofix)

- Breakdown of dwelling security (Only Candofix) 

- Heating system breakdown (Only Ted Hope) 

- No Hot water supply (Only Ted Hope) 

- Flooding and serious water penetration (Ted Hope or Candofix)

If our out of hours contractors are contacted for any other issues that are not on the above list, they will not be able to assist you. If they attend and the issue is not classed as an emergency you will be liable for the cost of the call out.


In these unprecedented times, we will need to delay non-essential works and prioritise those remaining jobs based on severity, urgency and risk. Our team will do all they can during this time to mitigate risk and reduce long term issues, but with the availability of qualified tradespeople being out of our control we do envisage our normal resolution times extending beyond the usual. It is also important to be clear that, once we are out of this situation, there will be a substantial backlog of work which will mean resolution periods take some time to return to normal.


If you have any questions or concerns at all, please get in touch.

  

We hope you stay safe and thank you again for your support.


Got a story? info@blakestanley.co.uk


Offices

Broadway Market
020 7254 7554

Chatsworth Road
020 8986 2743